Web Development & Design

  Hosting services can cost anywhere between $2 to $100+ per month, depending on the kind of technology and support you choose. You can usually get a discount if you purchase a yearly plan as opposed to a monthly plan. Here are some guidelines for choosing a good website hosting plan: Although you can get a “shared server” hosting plan for as little as $2 per month, I would typically advise against this. Shared hosting means you are sharing a server and its resources with other customers, which can make the performance of your site suffer. Also, if one of the other websites on your shared server is hacked, it is possible for your website to also be infected. A “dedicated server” hosting plan is the most expensive option—cost can range from around $100 to $2,000 per month—but it would make your website perform the most optimally. Having a dedicated server plan means that the physical server machine is entirely dedicated to your site; therefore, all the resources are yours and it is more secure than a shared hosting plan, as long as the technology is optimal. However, it is much more expensive than what most small businesses usually are willing to pay. Once you have a very high-performing site, this may be what you need, but it is overkill for most early stage and small businesses.

  The compromise I typically recommend is a “virtual private server” (VPS) hosting plan which offers the best of both worlds. The cost ranges from around $20 to $50 per month, which is affordable for the hosting services you will receive. A VPS is one machine that is partitioned to act as multiple machines, which gives it a similar affordability to shared hosting, with similar security and performance potential as a dedicated server hosting plan. Make sure your hosting company has phone and/or chat support so you can be helped quickly if you have a problem. Email support can often take too long and become frustrating when a problem needs to be resolved immediately. Phone support is best, but chatting works well, too. There needs to be an easy to use server interface like cPanel to access your server. You do not want to have to use terminal commands to view your server contents and make changes, unless you can afford to hire a professional server administrator to help you. Check to see what kind of server security is in place on the server you are considering. You will want to be able to access your server via Secure File Transfer Protocol (SFTP). There should be daily backups being made of your server contents. There should also be an easy, one or two-click method to install Secure Sockets Layer (SSL) certificates. Make sure the hosting company performs regular security maintenance. Ideally your hosting company has a published security protocol you can review so you know how they keep their servers safe. Some popular website hosting companies include:

  GoDaddy DreamHost Bluehost InMotion SiteGround Prominently display a clear description of your business It is important to let people know who you are and what you do right away so they don’t feel confused when they visit your small business website. Make sure your main homepage banner (also known as a “hero image”) and subsequent banners are visual representations of your services, and also that you have an introductory text blurb near the top of the page that describes who you are and what you do. Additionally, make sure both your main and footer navigation menus have "About Us" page links easily accessible so people can click them and read more about your business in depth. Implement the best content management system A content management system (CMS) is a software program or application that is used to create and manage digital content. A good CMS will help you maintain your site, and you don’t need much technical knowledge to use it. You should choose a CMS that is designed for your unique needs; different systems are used for different reasons, such as user-friendliness, extensibility, and budget.

  The following are some popular systems with descriptions of their strengths and weaknesses. WordPress: WordPress is the world’s most popular CMS. It has a vast, active support community and many useful plugins to extend the functionality of your site. (And if you cannot find a plugin that does what you want, it is easy to find a WordPress developer who can make one for you!) WordPress is also free and relatively simple to install. Most website developers are familiar with it so it is not hard to find an individual or agency that can work on your site. I normally recommend that small businesses use WordPress to create their websites, due to its flexibility and extensibility. It must be noted, however, that WordPress's biggest weakness is security—because it is so popular, hackers target it the most. Your WordPress site needs to be regularly maintained and secured so it is not hacked. Also, it is difficult to secure every single third-party plugin, so keeping your WordPress site secure must be an ongoing commitment through various best practices (checking to see if your plugins have been updated within the past few months, making sure it is a plugin provided in the official WordPress repository, deleting unused plugins immediately, etc.).

  Drupal: Drupal is another popular CMS. It offers many of the same benefits as WordPress, including flexibility, ease of use, and a large support community. Notably it is a more secure CMS than WordPress (safer from malicious activity); however, it doesn’t have as many plugin or theme options, which makes it less extensible. For many years, the White House website (Whitehouse.gov) was run with Drupal, but has since switched to WordPress, which it still uses today. Joomla!: Another popular CMS is Joomla! Out of the box, it has better SEO, security, and multilingual capabilities than WordPress; however, with the help of a few plugins, WordPress surpasses Joomla!’s capabilities. Squarespace: Squarespace is a service you subscribe to monthly or annually that makes website and blog creation an easy “drag and drop” experience. It includes website design, development, software maintenance, metrics, domain name with annual purchase, SSL security, 24/7 support, and unlimited bandwidth and storage hosting all in one package. It is especially suitable for creatives and provides you with top-notch design templates. If you are on a tight budget, need a simple and beautiful site, but cannot afford a website designer, this is a great service for you. There is a much smaller learning curve with Squarespace than with WordPress, Drupal, and Joomla!, but it doesn’t have nearly as many extensibility options. However, if you have little or no technical knowledge and are looking for a quick and easy way to put up a website, Squarespace is an excellent option for you.

  Wix: Wix is very similar to Squarespace, but it is a bit more user-friendly. It offers a monthly, but not annual, subscription and includes similar features. Wix is also a drag-and-drop builder—you can freely drag and drop elements anywhere on the page; in comparison, Squarespace is more structured in where you can drag and drop on the page. The learning curve to using Wix is even shorter than Squarespace, so if you need to publish a site quickly, this may be your best option. Wix has a lot more templates than Squarespace to choose from, but once you choose a template, you must stick with it or be forced to completely rebuild your site. With Squarespace, you can change your template anytime without having to rebuild the entire site. Choose a good e-commerce platform If you plan on selling goods and/or services through your website, you will need the right technology to do so. (If you do not currently sell anything, you may want to consider doing so since e-commerce could potentially increase your profits.) If you decide to allow users to financially transact with you online, you will need to choose the right platform for your business model. Here are some popular small business e-commerce platforms:

  WooCommerce: WooCommerce is one of the world’s most popular e-commerce platforms—it can turn your WordPress website into an online store. Like WordPress, there are many plugins available, and it attaches to WordPress, which makes it extremely flexible. There are many free and premium themes pre-built for WooCommerce. (As a rule, it is better to use a premium theme from a reputable developer because it will offer better security and support.) If you are not tech-savvy, you will most likely need a WordPress developer to help you set it up and use it. WooCommerce also offers a very high amount of capabilities and scalability that your small business might need. Shopify: Shopify is a cloud based e-commerce platform that allows you to create and customize an online store, and to manage products, inventory, payments, and shipping. It is not a WordPress extension like WooCommerce—it is a standalone platform that is hosted on the Shopify server—so if you have a main website, your e-commerce site would technically be separate from that. You can link to your Shopify account from your regular website built with WordPress, Drupal, Wix, etc., unless your main website has a Shopify integration plugin. Features include unlimited products, unlimited bandwidth, fraud analysis, discount codes, reports, and much more. The key benefits of Shopify are that you do not need a developer to set up a store, and everything on the backend is already set up for you when you subscribe. The downside is you do not have as much control or flexibility over your store as you would with WooCommerce.

  Shopify Plus: Shopify Plus is Shopify, but with a higher level of customization, more staff accounts, and international e-commerce options. It also has a higher level of support. However, all of this obviously comes with a higher subscription cost, and it still does not have all the flexibility and customization abilities as WooCommerce. Business Squarespace: Squarespace has an e-commerce subscription option, so if you chose Squarespace to build your site and have very simple e-commerce needs, you can choose this route. Business Squarespace charges a transaction fee, but this can be bypassed by upgrading your subscription to a basic online store. It includes a free domain, SSL security, SEO, abandoned cart recovery, discounts, real-time carrier shipping, and more. However, it has been noted it is not as user-friendly as Shopify. And like Shopify, it is simply not as flexible as WooCommerce. Wix: Wix actually has a Shopify extension which is very user friendly. You will have to upgrade your Wix account and subscribe to Shopify in order to use it.

  GoDaddy Online Store: GoDaddy has a relatively new e-commerce standalone subscription platform that is relatively easy to set up and use. Very little technical knowledge is required to launch your shop with GoDaddy Online Store. The templates are simple and clean, and somewhat customizable. Features include marketing and SEO tools, social media integration, appointment booking, SSL security, rapid page loading, and more. Other Articles From AllBusiness.com: The Complete 35-Step Guide for Entrepreneurs Starting a Business 25 Frequently Asked Questions on Starting a Business 50 Questions Angel Investors Will Ask Entrepreneurs 17 Key Lessons for Entrepreneurs Starting a Business Create an interesting, memorable, and engaging website user interface Make sure your small business website interface leaves a positive impression that drives results. You can do so by implementing the following suggestions:

  Use beautiful graphics and easy-to-read fonts. Make sure your graphics are compressed and optimized for fast loading. If your website is slow, search engines like Google will penalize your ranking. Research the competition to see how they have designed and optimized their websites; implement similar components that will work for your small business website. Research your target audience to see what they want from your site and make it easy for them to accomplish it. Stay consistently on brand throughout your website design. Design an intuitive navigation system which allows users to get to the pages they need quickly. Publish easily accessible contact information. Incorporate obvious call-to-actions (especially “buy now” buttons). Create pages that are standard for small business websites, such as:

 Home About us Products/Services (with descriptions and visually appealing images) Sitemap (for SEO purposes) Management team Contact us Terms of use (the online contract governing how users can use your site) Privacy policy Additional pages relevant to your specific small business Optimize your small business website for search engines SEO is a set of practices you apply to your website to ensure search engines index and rank your website appropriately and then show it to search engine users. Once your website is “crawled” by search engines, it competes with websites that have similar content. The better your website design and content is, the higher your site will show up on search engine result pages. SEO mainly includes the following practices:

  Keyword research and implementation Optimal website code Fast loading speed Being secure and having an SSL certificate installed; SSL is the standard security technology that ensures data passed between web servers and browsers remains private Having a mobile-friendly site Existence of high-quality backlinks (links on external websites with related content) that lead to your site Having lots of positive reviews online (Google, Yelp, Facebook, etc.) Using internal links throughout your site to keep people clicking and reading Using social media to link to your site (LinkedIn, Twitter, Facebook, Pinterest, etc.) SEO is an extremely important ongoing process that can mean the difference between showing up on the first page of search engine results pages (resulting in large amounts of free traffic to your website) or page 300 (resulting in no traffic).

  Regularly create and publish quality content Both content quantity and freshness are important to search engines, so it’s important that you create a plan to publish quality articles and/or blog posts on your site and on external sites that link to your site. If you want to rank highly in search engine results and encourage people to return to your site again and again, you will have to update your website with new and relevant content as frequently as possible. In addition to static page content and articles, a great form of content to post on your website is testimonials. Asking for testimonials from your customers and then publishing them on your website is a great way to post fresh, high-quality content on your site that makes your small business more attractive. Make sure your content uses an appropriate, on-brand tone that people will enjoy reading. Install webmaster tools Make use of vital data to help you analyze traffic and site performance by installing Google Analytics and Google Search Console (both preferably via Google Tag Manager), and Bing Webmaster Tools. These tools can be used to track the following types of information:

  Daily, weekly, and monthly visitors to your site Number of views on each page of your site “Bounce rate”—the percentage of users who come to your site and leave after having only viewed one page (Google algorithms give higher rankings to websites that have a low bounce rate, on the theory that visitors are spending more time on the site and find it valuable.) Average time spent on site by visitors Crawl errors on your site (errors that the search engines found on your site in crawling its content) Broken links on the site Keywords that lead users to your site Backlinks to your site Web page download time Other information that can help you enhance your SEO Implement a website maintenance plan A website shouldn’t be created and then allowed to grow stale. In order to have a successful website that ranks well in search engines and doesn't get hacked, you need to make sure it is properly maintained. Here are some tips to create a small business website maintenance plan:

  Check Webmaster Tools data at least once a month and have any vital errors emailed to you in real time. Use traffic data to learn more about your audience so you can better cater to them. Use performance data to optimize and fix warnings and errors. Make sure all software is always up to date. Run security scans so you know your website is clean of malware and hasn’t been hacked. Use “split testing” to see if certain variations of your website help performance; for example, if you are selling a product, you might have two versions of a particular landing page with different images and wording—the split testing allows you to see which version has a higher conversion rate. Follow my advice about SEO (see point #7), and continually publish quality content (see point #8). Find on-trend and effective ways to market your business online. Allow website users to provide you with feedback about your site. Continue to check out your competition from time to time to see what they are doing with their online presence and see if what they’ve done can work for you as well. Make sure your website is backed up in multiple ways at least once a day and at least 10 days back. Conclusion As you can tell after reading this article, creating a great small business website may not be as simple as you first thought. However, if you follow the steps set forth in this article, your small business will have an excellent chance at succeeding in the online marketplace.

  When you consider this in the context of how to make a website or making a blog, it’s much the same. You spend days, weeks, even months working to build your perfect website. You utilize a chunk of your business budget to create this incredible user experience, hoping it leads to customer satisfaction and increased consumers or visitors. When creating a website or undergoing a site redesign, there shouldn’t be any pieces left behind. The various aspects should fit together like a jigsaw puzzle, eventually compiling the perfect picture. When learning how to design a website, you want to create the optimal user experience. To do so, go through your site piece by piece and make sure you have these key elements. The following features are purposeful elements of a website that users have come to expect and will leave a lasting and positive impression on all those who navigate your way. Home Page Features for Your Website The home page is where most first impressions are made. It’s a user’s first look at who you are and what you’re about. Don’t mince words here. Be concise and effective with your communications, and make it a quick place for users to understand your business. website-features Domain Name The URL for your website that appears in the navigation bar. This is the address where visitors are able to find you, or the address they are taken to after search leads them to your site. Domain name creation is one of the first steps to website creation, and you cannot have a functioning site without one. Make the domain simple and easy to spell so visitors may find you without trouble. If your ideal domain name is taken, think outside the box and get creative. Domain names are registered for brands, so you will either need to find an unregistered domain or acquire a domain that is owned by someone else.

Website Developing

  Company Name Your company’s name should appear pretty high up somewhere on the homepage, reassuring visitors they’ve come to the website they were looking for. Users should not have to scroll to find your company name. Search Bar Some users know exactly what they want from your site, and just need help navigating to that page. Including a search bar on your homepage, and every other site page, allows visitors to take control of their site experience. Logo Logos should also appear high up on the homepage. Logos are small, easy-to-remember graphics that create a link in a customer’s brain between your company and that image. While they may not always remember your company name, they may recognize you by logo.

  Description A short description or company tagline should appear somewhere near the company name or logo. This is especially true of smaller businesses whose work is not so easily understood. A short phrase that outlines who you are and what you do will set the scene quickly for first-time visitors. Navigation Bar Whether to the side or across the top of the page, a navigation bar should be positioned to empower users to explore your site and find their desired products or information. CTAs A CTA, or call to action, can be anything from “create a login,” to “book a demo,” to “get on our mailing list.” It’s a convincing plea to users, begging they take some kind of action on your site that would involve later contact, and it is often coupled with some sort of incentive. Images Your website should be accompanied by some sort of header image or body image to provide visitors with a visual. These visuals can be ads for your new spring line, or a graphic designed specifically for your site. Images help retain attention as they are easier to process than an overwhelming amount of text. Images can be a slideshow or video; any visual media is better than a page of plain text. Related: Learn how to pick the best images for your website.

  Internal Links The purpose of a website isn’t just to get people to your homepage. Rather, use your homepage to spur visitors to other parts of the site. Advertise relevant spring styles, or provide links to recent blog posts. Internal links get users to stay on your page longer, which increases the odds they’ll become a customer. Testimonials Consider including some of the wonderful things users and/or previous clients have said about you on your homepage. Review sites such as Yelp or G2 Crowd have a plethora of data from which to pull. If you don’t have enough data, seek out administrative rights to your company profile and ask users to write customer reviews. In the meantime, consider reaching out personally to people and asking if they don’t mind saying some kind words to be included in your testimonial section. TIP: Claim your G2 profile today to start getting more reviews that you can use on your site to highlight your happy customers!More and more, websites are utilizing live chat software as an opportunity to get in touch with site visitors and provide top-tier customer service. If you are using a live chat tool, make sure users are prompted to converse after they’ve been on the homepage or other internal link for a certain period of time. See the Highest-Rated Live Chat Software, Free → 1 Subscriber Opt-in Although newsletter forms can really be located anywhere on your site, they should start on the homepage. A lot of orgs will opt for a pop-up that encourages visitors to sign up for the email newsletter in exchange for an incentive, such as a discount. Newsletters can be set to appear as visitors are hovering over the X button, prompting them to action before they close out the page.

  Website Footer Features The footer sits at the bottom of each page, providing links that help visitors navigate to popular site pages. website-footer-features 1 Tabs and Options At the very bottom of your homepage, and every page, should be a hyperlinked list of places where visitors commonly wish to navigate. Examples of these site locations are the blog, press stories, the company’s “about” page, careers, customer support, the FAQ, and whatever other site-specific links are pertinent to your users’ experience. 1 Social Media Icons The power of social media marketing cannot be overstated. In order to get visitors over to your Twitter and Facebook pages, include social media icons on the homepage, or on the footer at the bottom of each page.

  Website About Page Features An about us page leads visitors to learn more about your organization. Although many of these elements can go on the homepage, you may prefer a page dedicated to users who wish to learn more about the organization. This can be a great place for a company to utilize brand storytelling. business-website-features Tip: "Is there an interesting anecdote about how the business started? Share it. A good story puts a human face on what might otherwise be a sales pitch or impersonal About page," advises Susan Greene, a copywriter who helps companies create better web pages. "Facts are important but stories get remembered and help you connect with your customers." 1 Map to Your Business A map and address leads users to your office or store location. This helps them understand where to find you. A larger company with multiple storefronts may also include a search for users to find a location nearest them. A smaller business just needs to include the one or two addresses it has.

  1 Business Hours If you have a physical storefront, or if you’re only reachable at certain times, include this on your about page. Having hours clearly listed helps people know when you’re more likely to answer their calls or process returns. 1 Contact Info Contact information gives users a way to get in touch with you. Include a phone number and potentially a support or informational email address on your about page. This way, anyone who has further questions or who is experiencing issues with your product or service can make contact quickly. 1 Contact Form A contact form is another way of making your company available to users. Contact forms gather an individual’s information while giving them a message box where they can voice their concerns. 1 Biography A biography for your organization and its founders helps visitors better understand who they are doing business with. People love familiarity and feeling good about where they invest their time and money. A company bio can brighten up your about page with some storytelling and personal anecdotes.

  Other Inner Page Features for Your Business Website The other internal links on your site will vary largely depending on what you’re selling and what tactics you enact to drive traffic. Below are some examples of internal pages and the types of features you’d need to include in a website update to make them successful and navigable. 20. Team/Careers A team and/or careers page is a marketing tool to show visitors who works at your company, what they’re interested in, and who you could work with if you were also to apply. 2 Teams and Employees Employee pages are often sorted according to who does what, meaning they’re listed in terms of who works in marketing, sales, research, etc. These pages include headshots or other team photos, with the employees’ names and titles. Teams will vary depending on how your organization is broken up and what teams you have.

  team-page-features 2 Employee Bios Team biographies show the diversity of your organization in regards to their interests, backgrounds, and modes of thought. Including short bios for employees gives everyone a chance to make their own personal impression on the people coming to your site. 2 Media A lot of companies will include a video component to their team or careers page that includes interviews with real employees. This serves as great marketing collateral for when your company goes on a hiring spree. Video components also improve SERP rankings. 2 Feature Page If you’re a SaaS company, you’ll likely want to include a features page to show visitors how you stand out against your competitors. features-website-page 2 Functionality This is, quite literally, just a list of features your product has. What can it accomplish for other professionals? Be sure to organize features according to the specific categories they fall under. If your software product can update and organize customer contact information, list that under a contact management category.

  2 Integrations Users are always wondering if a certain software tool is compatible with something they already use. Including integrations on the features page is a good way to address these questions early, as well as increase traffic to your website by including the names of popular tools. 2 Case Studies Case studies allow visitors to explore how your product or service has benefited the customers before them. Case studies are unbiased and have the data to back up the claims. Learn how to write a case study to help convert your business website's visitors into qualified leads. 2 Blog Blogs are great for any organization wishing to bring traffic to its site through unique content, or wishing to provide regular updates through published posts. Even if you’re not particularly a blogger, having a blog on your site can still gather attention. blog-features 2 Organization Blogs can be organized in a number of ways, but it matters that they are organized. Readers and visitors should have a clear understanding of how your blog is broken out and how they can find the content most relevant to their interests. \

 30. Blog Search Function We spoke earlier about having a search bar located on every page, but having one on your blog page is perhaps the most pertinent, as matching keywords can lead your visitors to locate content. 3 Author Pages Readers occasionally want to know more about the professionals writing blog posts. By adding a hyperlink to blog bylines, you can navigate readers toward that employees’ bio. This creates familiarity with certain writers, potentially encouraging readers to return specifically for their content. These also can establish credibility for authors with relevant experience. 3 Comments Blogs are meant to be conversation starters, are they not? Including a comments section after blogs allows readers to participate in a forum-like discussion that shows how engaging your content is. 3 Blog Internal Links If a visitor is interested in your blog, it’s possible they would be interested in a different blog of similar devices. Take this opportunity to include a bar or list of recommended content that could potentially keep them on your site for longer. 3 Knowledge Base or FAQ These pages help visitors find answers to questions that have been asked before. This reduces your team’s need to respond to the same questions repeatedly, and also makes visitors feel more self-sufficient.

 faq-features 3 Questions and Answers Questions are the building blocks of a forum. Once questions are asked, other people can start to offer up their answers and truly begin a community of shared knowledge. Organize the questions and answers of your forum or FAQ by topic, much like you organized your blog. As with the blog, make these questions searchable. 3 Documents and Guides Every company has set guides and processes, and customers benefit from that documentation as well. Consider making customer-facing documentation and making that available in your knowledge base. 3 Infographics Infographics explain a big concept in a small picture. If your company has infographics that explain processes or data, make that available through the knowledge base. A Business Website's Back-End Functionalities

 Everything we’ve discussed so far has been customer-facing, which is helpful in creating a wonderful user experience. But what are some of the elements you should consider on your end, in the control room? We’ve certainly gone more in-depth on this topic in the business website ultimate guide. But for those of you just looking for a quick checklist of things to consider, the following will get you off to a good start. 3 CMS Tool A content management system (CMS) helps organize and retain all of the content that is on your website. Even if you take a post down after its related event or holiday, you can store it within the CMS should it be needed again later. Ma

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